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  • How should I care for my tumbler?
    1. Hand Wash only.. please do not soak 2. Do not Microwave 3. Not Dishwasher Safe 4. Do not use abrasive sponge 5. Handle with Care 6. Please do not drop
  • Shipping
    1. Your order will ship out within 7 business days. No Shipping on weekend days or Holidays. 2. My package was returned to shipper. Please wait until tracking number shows delivered to shipper before contacting. Once tracking number shows your package has been delivered back to the shipper. Please send an email for link to pay redelivery fee and provide correct mailing address to shoppeoholic@gmail.com 3. Please note that UPS does not deliver to P.O. box addresses, however USPS delivers to P.O. Boxes 4. Can my orders be combined for shipping? No. Orders may ship combined solely at our discretion only. 5. Your order will ship out within 7 business days. No Shipping on weekend days or Holidays. 6. All orders are shipped from the Georgia. 7. My order has a tracking number with no movements. Please understand that it is not in our hands and we cannot guarantee a timely delivery. Once the package has been scanned by delivery service, all delivery claims and disputes must be handled between buyer and shipping company. 8. My order was cancelled, why? Please ensure you were indeed charged for this order before reaching out. Orders are cancelled for non-payment in most cases 99.9% of the time no payment was made. 9. Contact your financial institution, we would not be able to tell you why a payment did not go through.
  • Refunds
    1. No refunds or exchanges. All sales are final. 2. While we understand mistakes are made, there will be no compensation for this. No refunds or exchanges. All sales are final. 3. All items are personalized. All sales are final
  • About your design
    Tumblers are sublimation design. Each tumbler is handmade. Handmade items may contain small cosmetic imperfections, which should in no way affect the life or performance of the item. It just makes your tumbler unique to you.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

© 2023 by Shoppeoholic LLC

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